Last Updated: August 13, 2026
At WHITE GIFTS TRADING LLC, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy below.
Returns
Eligible items may be returned within 30 days of delivery. To qualify for a return, the item must be unused, unworn, and in its original condition and packaging. Proof of purchase or an order number may be required.
To request a return, please contact us at help@whitegiftstradingllc.com before sending any merchandise back. Our customer service team will provide return instructions when applicable.
Non-Returnable Items
Certain items may not be eligible for return, including personalized or customized products, final-sale items, gift cards, and products that have been used, damaged, altered, or returned without their original packaging, except where otherwise required by law.
Refunds
Once your returned item is received and inspected, we will notify you regarding the status of your refund.
If approved, the refund will generally be issued to the original payment method. Processing times may vary depending on your bank, card issuer, or payment provider.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as reasonably possible at help@whitegiftstradingllc.com and provide your order number and relevant photos when appropriate.
We will review the issue and provide available resolution options.
Return Shipping
Unless the item was damaged, defective, incorrect, or otherwise required by applicable law, customers may be responsible for return shipping costs. Original shipping charges are generally non-refundable.
Please do not return merchandise without first contacting us for return instructions.
Exchanges
If you would like to exchange an eligible item, please contact our customer service team. Exchanges are subject to product availability.
Contact Us
For questions regarding returns or refunds, please contact:
WHITE GIFTS TRADING LLC
101 W Mission Blvd, Suite 217
Mission Promenade Office Building
Pomona, CA 91766
United States